FAQs : Infest


Infest kick starts from 25 August. Here are a few things you might want to know before reaching the festival ground.


Where is Infest festival located?

  • – The venue is the University of Bradford Students’ Union, in the City of Bradford, West Yorkshire, BD7 1DP, UK.
  • – For sat-nav purposes, try BD7 1SA or BD7 1SR.


Is the event outdoors or indoors?

  • – Infest is an indoors event, with an outside smoking and catering area.
  • – Sorry, no camping is permitted!


When does the Infest Festival take place?

  • – The event runs for 3 days, starting this year on Friday 25th August 2017
  • – The event opens on Friday evening. Precise times to be confirmed. Check the Schedule page for up to date details.


Is the venue shared with any other events at the same time?

  • – No.  During the festival, the entire venue is dedicated to Infest.


Can I park onsite at the University during the festival?

  • – Typically yes, the University grants our customers permission to use their campus car parks after office hours on Friday until the Monday
  • – We will confirm the specific times permitted via the Logistics page, so please check that page in advance of your arrival.
  • – It is your sole responsibility to ensure you are permitted to park. Read any signage and obey it or you risk being clamped or fined etc.
  • – Neither Infest Festival nor Terminal Productions will be held responsible for any loss or damage howsoever caused.


What are Disabled / Accessibility facilities in the venue?

  • – Please get in touch for specific details and to discuss your needs.
  • – Email details are on the Contact page.


Where are the halls?

– The halls are onsite at the University of Bradford main campus. The area is called “the Green” and you will be allocated into one of the “townhouses”.


What do the halls look like?

– You can see the townhouses at the Green here.
– Please watch this walk-through of a townhouse.

What facilities do the halls have?

– Please note that bedding, towels, crockery and cutlery etc, are not included.
– Each block’s shared kitchen has a kettle, oven and microwave.
– The bathrooms are not en-suite. They are shared between each pair of bedrooms.
– Please watch this walk-through of a townhouse.


How much does it cost to stay in halls?

– Prices vary but typically you can book a single night or get a deal on the full weekend. Check the Logistics page for up to date details for this year.

How do I book a halls room?

– Go to the Logistics page and follow the link directly to the University’s secure webstore.


How do I pay for my halls room?

– If you have not done so already, go to the Logistics page and follow the link to the University’s secure webstore.
– Payments need to be made by card, via a secure University card payment page.


Can I stay with a group of friends in halls?

– It is STRONGLY recommended that you book and pay together for maximum chance of being located together.
– You can also request to be located near a named group when booking separately.
– Anyone can start a group (such as “Fred Blogg’s group”), but if you do, make sure your friends know the name before they submit their booking.
– It is essential that people joining the group use the same group name when they book.
– There is a place to state the group name on your booking form.
– It is not guaranteed that all groups can be accommodated, however the halls management will use their best endeavours to do so.
– You must ask to be added to a group in advance, as once you have been allocated a room, this cannot be changed.


Can I stay near quieter residents in halls?

– You can request a “quiet room” on the form, but be aware that it is not guaranteed and you cannot be relocated if your neighbours prove to be noisy.
– The hall’s management will allocate you a room on a best-endeavours basis, which is of course dependent on others who request a quiet room being true to their word and maintaining this quietness.
– If your neighbours are unreasonably noisy, either politely approach them, or if you are uncomfortable doing so, contact the university accommodation staff or campus security to ask for assistance.


How many people may occupy a room in halls?

– The rooms are all single study bedrooms with a three quarter sized bed.
– A couple may stay in a single room together, however both names must be registered on your booking form, so that the University Accommodation Office knows of every guest.
– Watch the walk-through tour of the Townhouse if you want more details.


I can no longer attend, can I have a refund on my halls booking?

– Sorry,  accommodation bookings are non refundable.
– If you cannot attend, you must contact the University Accommodation Office via m.m.ryan@bradford.ac.uk or telephone 01274 236122


I can no longer attend, can I transfer my halls room to someone else?

– If you cannot attend, you must contact the University Accommodation Office via m.m.ryan@bradford.ac.uk or telephone 01274 236122


I have a problem with my booking. How can I get help?

– If you have booked and paid, and have any issues with your booking, you must contact the University Accommodation Office via m.m.ryan@bradford.ac.uk or telephone 01274 236122