FAQs: Boots And Hearts

boots and hearts

Boots And Hearts Country Music Festival starts from 10 August. Here are a few things you might want to know before going to the festival.


Permitted age group and Boots and Hearts?

Yes. Individuals of all age group are permitted inside the festival.

If you are currently under the age of 18, you would need someone over the age of 18 to purchase the campsite, but that person does not have to be present on the campsite.

Kids 12 and under can receive a free General Admission pass ONLY. They must be with someone who has purchased an event pass.


Are there Shuttle Services?

Yes, there is a shuttle service operating for Boots and Hearts. For more information or booking, visit the link below: https://www.sharethebus.com/events/bootsandhearts


Do you have a designated driver service?

Look for the designated driver service tents in the day parking lots. The service will include two drivers. The patron will be taken home as well as their car. The price is fixed at $50.00 for the first 25KM and each additional 5KM, or part of, will cost $5.00. Patrons are able to sign up upon arrival to the grounds, through out the day, or when ready to leave.


Is photography allowed?

Recording, taping or photographing shows with a professional camera is strictly prohibited as it violates the copyright/taping policies of many artists.


Do the shows get cancelled if there is rain?

No, Boots and Hearts is rain or shine


How do I update my credit card info on my account?

You can contact Eventbrite customer service at 1-855-286-9808 or online at https://www.eventbrite.com/contact-us/ for further assistance on this matter.


Will there be ATMs?

There will be ATMs on-site. The only use for cash will be for ice, RV services, the farmers market, and any on-call tow truck services. You may also use cash to add funds to your RFID wristband at select top up locations on site. Everything else will be via our RFID “cashless” wristbands


Does the site have wi-fi?

Although there is not complimentary wifi for the entire festival grounds some sponsor activation spaces do include wifi and charging stations for patrons. We encourage you to download the Boots and Hearts app for more information.


Will there be late night dance parties after the headliners?

Yes, there will be late night dance parties.


Can I bring my pet?

No, pets will not be allowed at Boots and Hearts. Please note that entry will be denied if pets are present.


I would like to talk to someone and would like a number to call for contact?

All of our customer service queries are dealt with over email as part of a best practice model. If you are unable to find an answer to your question, please email us at info@bootsandhearts.com.